PATIENT'S SATISFACTION ABOUT SERVICES IN TERTIARY CARE CENTER, JAIPUR, RAJASTHAN
Keywords:
Patient satisfaction, Quality, Services, ImprovementAbstract
Background: Patient's satisfaction is very important factor for health care providers. Their aim is to
provide the best quality of health care service to the patient. The purpose of health care services is to
improve the health status of the population. Hospital based cross-sectional observational study car Methods: ried out among
patients attending tertiary care center Jaipur, Rajasthan,during the period from 01/01/2022 to 31/03/22. Most affected Result:
participants are Hindu and low socioeconomic status. Most of participants replied average and good condition of clinic.
Conclusions: Most of respondents showed overall satisfaction was average & above based on their experience related to skill
and medical expertise of health care providers whereas it was poor for environmental factors and amenities at hospital.
